PulseCoreX Return & Refund Policy

PulseCoreX Return & Guarantee Policy

At PulseCoreX, our mission is to help you feel better, recover faster, and enjoy real relief. We stand behind the quality of our products and aim to provide a smooth, transparent experience every step of the way.

60-Day Risk-Free Guarantee

Try PulseCoreX for 60 days. If you're not satisfied, contact our support team and we’ll do our best to make it right.

Depending on the situation, this may include product guidance, troubleshooting, replacement, or a refund.

Please note: Refund requests may require photo or video proof showing the issue or product condition. Shipping fees are non-refundable.

Returns

To be eligible for a return:

• Items must be in good condition
• Original packaging is recommended
• Return request must be submitted within 60 days of delivery

Once approved:

Contact our support team
Receive return instructions
Send the item back for inspection

Return shipping costs are the responsibility of the customer.

Refunds

Once your return is received and inspected, we will notify you via email.

If approved, your refund will be processed to your original payment method within 2-3 business days.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery.

Please include:
• Description of the issue
• Clear photo of the product and packaging

We will arrange a replacement or suitable solution.

Processing & Shipping

Orders are typically processed within 1–2 business days.

Estimated delivery times:
United States: 5–8 business days

Shipping times are estimates and may vary due to carrier delays, customs, or external factors. These delays are outside our control and are not grounds for refunds.

Need Help?

Our support team is here for you.

Email: support@pulsecorexusa.com

Response time: within 24 hours

Final Note

We reserve the right to update this policy at any time. By purchasing from PulseCoreX, you agree to the terms outlined above.